Privacy Policy

Eastbourne Neptunes Privacy Policy

Effective Date: 5/6/25

Platform: Class for Kids

Contact: info@eastbourneneptunes.co.uk

At Eastbourne Neptunes, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect the personal information of you and your child(ren) when you register and book sessions through our booking system, Class for Kids.

1. What Information We Collect

When you register with us, we may collect the following information:

  • Parent/guardian full name, email address, phone number
  • Child’s full name, date of birth, school, and relevant medical information
  • Emergency contact details
  • Session attendance and booking history
  • Payment and billing information (handled securely via Class for Kids’ payment partner)

2. How We Use Your Information

We use this information to:

  • Manage class bookings and attendance
  • Communicate with you about your child’s participation, session changes, and club updates
  • Maintain safety and wellbeing records for all participants
  • Administer payments and club membership
  • Comply with legal and safeguarding requirements

3. Who Has Access to Your Information

Your information is:

  • Only accessible to authorised Eastbourne Neptunes staff and coaches for relevant club operations
  • Not shared with third parties for marketing or unrelated services
  • Stored securely within Class for Kids, who are fully GDPR-compliant

4. How We Protect Your Data

  • All data is stored securely in accordance with UK GDPR and Data Protection Act 2018
  • Access to sensitive data is limited to essential personnel only
  • We conduct regular reviews of our data protection procedures

5. Your Rights

You have the right to:

  • Request access to your data
  • Correct or update your information
  • Withdraw consent or request deletion of your data (where possible under safeguarding laws)
  • Lodge a complaint with the Information Commissioner’s Office (ICO)

6. Consent

By registering on our Class for Kids booking system, you confirm that:

  • You have read and understood this Privacy Policy
  • You give consent for Eastbourne Neptunes to collect and use your data as outlined above
  • You understand that this consent is required for your child’s participation in club activities